Turn WhatsApp into your #1 sales channel
Recover abandoned carts, share product details, process orders, and delight customers - all through the app they already love.
Cart Recovery
Follow-up task created
Hi Sarah, your cart is still open. I can help you complete the order or answer any questions.
Summer Dress
R899
Sandals
R549
Shared
Sales Inbox
Faster
Follow-up Visibility
Clear
Team Ownership
Linked
Pipeline Context
Everything you need for e-commerce
Powerful tools designed specifically for online stores.
Cart Recovery Follow-ups
Keep abandoned-cart conversations visible so your team can follow up at the right moment.
Product Sharing
Share product details and recommendations directly in WhatsApp when a shopper is ready to buy.
In-Chat Payments
Accept payments directly in WhatsApp conversations. Reduce friction and close sales faster.
Order Updates
Keep customers informed with automated shipping and delivery notifications via WhatsApp.
Promotional Campaigns
Send targeted promotions to segmented customer lists through a channel customers already use regularly.
Customer Support
Handle order inquiries, returns, and support all through WhatsApp. Faster resolution, happier customers.
What you can do with BetterChat
- Follow up on abandoned carts
- Share product details and recommendations
- Process orders and payments in chat
- Send order confirmations and shipping updates
- Handle returns and refund requests
- Run flash sales and promotional campaigns
Shared shopper context
Keep WhatsApp conversations, order questions, and follow-up notes visible in one place.
Follow-up visibility
See which shoppers still need a reply and which teammate owns the next action.
Conversion-ready pipeline
Track active buyer conversations alongside deal progress so promising chats do not get lost.
Ready to sell smarter on WhatsApp?
Start with a practical pilot and let us help your team get set up properly.