BetterChatBetterChat

Everything you need to sell on WhatsApp

Powerful features designed to help sales teams manage, automate, and grow their WhatsApp-based sales.

Sales CRM

Manage your entire sales process in one place

Visual Pipeline

Drag-and-drop deal management with customizable stages that match your sales process.

Contact Management

Complete customer profiles with conversation history, notes, and clear lead context.

Deal Tracking

Track deal values, probabilities, and expected close dates to forecast revenue accurately.

Activity Timeline

See every interaction in one chronological view, from first message to closed deal.

Automation

Keep follow-ups, reminders, and assigned work moving

Task Creation

Turn important conversations into tasks with owners, due dates, and visible next steps.

Follow-up Reminders

Keep reps accountable with reminders for quotes, call-backs, and promised responses.

Assignment Workflows

Assign work to the right teammate when a deal needs action or a manager needs visibility.

Pipeline-linked Tasks

Keep task progress close to the deal so your team can see what is still blocking movement.

Team Inbox

Collaborate seamlessly on customer conversations

Shared Inbox

One unified inbox where your entire team can view and respond to conversations.

Conversation Assignment

Assign conversations to specific team members for clear ownership and follow-up accountability.

Internal Notes

Leave private notes for your team without customers seeing them.

Visible Ownership

See who owns each conversation so managers and reps can coordinate without losing context.

Analytics

Get insights to improve your sales performance

Response Time Tracking

Review how quickly your team is responding and where lead follow-up may be slowing down.

Pipeline Visibility

See where deals are moving, waiting, or stalling so managers can spot bottlenecks earlier.

Team Activity

Keep team activity, ownership, and follow-up work visible across your shared workspace.

Operational Review

Review conversations, tasks, and pipeline movement together when checking what needs attention next.

And so much more...

Additional features to supercharge your WhatsApp sales

AI-Powered Responses

Let AI suggest smart replies based on conversation context and your knowledge base.

Broadcast Messages

Send targeted campaigns to segmented audiences with personalization at scale.

Labels & Tags

Organize contacts and conversations with customizable labels for easy filtering.

Consistent Multilingual Replies

Support multilingual teams with saved quick replies, shared notes, and reusable messaging in the languages your team already uses.

Follow-up Tasks

Create follow-up tasks with due dates, assignees, and reminders so the right teammate knows when a customer needs attention next.

CRM-Ready Rollout Support

Custom CRM handoff or integration requirements can be reviewed as part of rollout planning for larger teams.

Security-Conscious Team Controls

Built with role-based access, organization-scoped workspaces, invite-based team access, and audit-friendly activity records.

Responsible Data Handling

Keep customer conversations, ownership, and follow-up activity structured in one workspace. Specific data protection requirements can be reviewed during rollout.

Ready to sell smarter on WhatsApp?

Start with a practical pilot and let us help your team get set up properly.

Low risk pilotNo credit card signupHands-on setup